Last updated: 17 May 2026
CrownSuite is a booking management platform. CrownSuite is a trading name of T J Bungwe, a sole trader based in the United Kingdom (referred to in these terms as "CrownSuite", "we", "us", or "our").
You can contact us by email at [email protected] or by post at [BUSINESS ADDRESS — TO ADD].
By creating an account or using our services, you agree to these terms. If you do not agree, please do not use CrownSuite.
You must be at least 18 years old and a registered business or sole trader in the United Kingdom to create a salon account. By signing up, you confirm that the information you provide is accurate and that you have the authority to enter into this agreement on behalf of your business.
You are responsible for maintaining the security of your account credentials. You must not share your login details with unauthorised individuals. You are responsible for all activity that occurs under your account.
If you suspect unauthorised access, contact us immediately at [email protected].
CrownSuite provides salon owners with:
We do not guarantee uninterrupted service and may perform maintenance as needed.
CrownSuite costs £29 per month or £290 per year. All prices include VAT where applicable. New accounts receive a 30-day free trial with no card required.
After the trial period, you must subscribe to continue using the platform. Payments are processed through Stripe. If payment fails, we will notify you and may restrict access to your account until payment is resolved.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.
As a salon owner, you are the data controller for your customers' personal data (names, emails, phone numbers, booking details). CrownSuite acts as the data processor on your behalf.
You must ensure that you have appropriate consent from your customers to collect and process their data through CrownSuite. You must not use CrownSuite to store or process sensitive personal data beyond what is necessary for booking management.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these terms.
CrownSuite and all associated branding, code, and design are our intellectual property. Your salon name, logo, and content remain yours. By uploading content to CrownSuite, you grant us a licence to display it on your booking page as part of the service.
CrownSuite is provided on an "as is" basis. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including lost revenue, missed bookings, or data loss.
Our total liability for any claim arising from these terms shall not exceed the amount you paid to CrownSuite in the 12 months preceding the claim.
You may close your account at any time by contacting us. We may terminate or suspend your account if you breach these terms, with or without notice depending on the severity of the breach.
Upon termination, your data will be retained for 30 days to allow for export, after which it will be permanently deleted from our active systems. Backup copies are purged within 90 days of termination. Payment records required for UK tax compliance are retained for 7 years. See our Data Processing Agreement for full detail.
We may update these terms from time to time. If we make material changes, we will notify you by email. Continued use of CrownSuite after changes take effect constitutes acceptance of the updated terms.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these terms, contact us at [email protected].